What to expect from Rental Republic…

Date: 18th January 2018 | Categories: News

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Here’s how it works…

1-bookOnline booking… Here is some important pre-departure information to explain what will happen once you arrive in France.  Book for the days that you will be on the hill and skiing. We will ask for your arrival date and time once you have popped in your details.

2-supportTalking to us…The next thing you have or will receive from us will be an SMS 24 hours before you travel, which will indicate your fitting window. Use this number to SMS us if you need to tell us you have been delayed or have arrived early.

3-deliverMeeting us… When your technician is on his way to your accommodation we will send you an SMS to let you know he is just around the corner, we do this to ensure that you do not have to hang around waiting for us.

4-fittingFitting… Each member of your party will receive a personal equipment fitting from our ski technician. We carry lots of spare boots to make sure that we leave you all with comfortable feet.

2-supportDuring the week… If you need to make any changes or have any problems with your gear send us an SMS, we aim to be with you within the hour between 08:00 and 20:00 – we can meet you at your accommodation or at an easily recognisable local landmark.

5-pick-upAt the end of your stay we will pop round to collect all your gear. We do this between 18:00 and 21:00 on your last day of skiing. If you need to make a special arrangement for kit collection please SMS us and we will do our very best to make it work for you.

 

The Details… Our SMS number is: 447860025482 and the line is manned constantly between 08:00 and 21:00. When sending us an SMS please include your name and chalet so we can find your information quickly and help you faster. We use SMS as it’s the cheapest way for you to reach us, however you can also telephone us on +44 (0)203 588 0016 or email us at: mail@rentalrepublic.co.uk

 

 

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