Questions about
ordering

• What if my boots don't fit when you get to us?

Our ski techs travel with a wide range of boots for various types of foot shapes and sizes and they will happily talk to you for ages while you try on all the pairs we stock, and if you decide the first pair were perfect after all, then that's fine too.

• What if we need to change something?

Tell your host or text us and we will come back – as many times as you need us to at no extra cost.

• What if we break something or we need to change something whilst we are out skiing?

Tell your host or txt us, and we will meet you at the base station chairlift in your resort, so you don't have to go back to your place or even down as far as the ski shops!

• We want to try something else now please...

No problem – there is no charge for changing equipment [unless you upgrade of course]. Just let us know and we will meet you at your place.

• Do we have to bring the stuff back at the end of the week?

No, simply ride on back to your catered chalet or apartment and we will come and pick them up.

• Do we need to take out insurance in case of loss, damage or theft?

That depends; we cover you for free against damage – so no worries there, and in most cases your travel policy will cover you for theft or loss, so you need only take out extra cover if you do not want to pay in resort and then claim it back at home.

• How do we get hold of you in resort?

We have a resort number for you to txt or call whenever you need us.

Our Booking Process
 

We have designed our virtual ski tech ordering system to help take the hassle out of the hiring process, whilst providing you with lots of information to help you make the right choice.

Where?

We deliver and fit in Paradiski and Ste. Foy. If you are staying in another resort nearby and would like to use our service email us here and we will see if we can help.

In order to give you our best price we need to find out a bit about where and when you are staying. So first simply add the dates and location in the Booking Summary panel.

Who?

Tell us about you – Your name and your gender.

What?

Choose whether you are skiing or snowboarding?

The packages available are now displayed and listed in level order, find the one that describes what you like to do.

The boots are pre included so check the box if you do not need them. If you need a helmet and insurance (recommended) then check these boxes to include them.

If you wish to change the ski then click Choose a different ski and select from the new list displayed.

More About You

We just need some more details in order to set up your equipment in the workshop. Your height, weight and shoe size, now we're almost done.

If there is only you you can head to the checkout. Or if there are a few of you in your group you can either add them to your booking now. Alternatively if you don't have all their details to hand you can use our Email a friend service and tell them to log in and book themselves.

That's it – we will sms you before your journey to give you an eta and see you when you arrive. In the meantime we will send a confirmation email and you can log in and view your order under the account section.

If you are having trouble or would just like to natter, you can speak to a ski tech any time by using the chat now button or by calling us on free phone 0800 52 00 217.

Our commitment to you:

Our technicians have been trained in foot morphology, binding adjustment and ski/board repair by Anything Technical UK Ltd, ensuring that you receive the high levels of customer service that you would expect in a retail outlet.

• 1. Affordable ski hire, without the hidden extras.
• 2. A good choice of expertly maintained Skis and snowboards.
• 3. Expert advice to help you get the most from your skis and snowboards.
• 4. Excellent hygiene standards across our range of ski and snowboard boots.
• 5. Absolutely no queuing ever!