Privacy & Security
We are committed to protecting your privacy during your visits to our website and recognise our responsibility to hold your information securely and confidentially.
In line with best practice and GDPR guidelines, we only process and store personal information in order to meet your needs as users of our services for example to reply to your enquiries, process your order, fulfill your order, and contact you whilst you are using our services. In addition we will keep you updated with our special offers relevant to your needs.
By sharing your information with us you consent for us to process your data in order to fulfil your orders (bookings), to answer your enquiries, and to store and transfer the relevant required information to provide our ski hire service. This includes your name, address, contact number, date of birth, shoe size and ski level.
We will from time to time notify you by email of new ski hire offers that might interest you according to your past purchases and enquiries.
We may also use the personal contact information you have provided to notify you to changes of service or cancellations by us and to ask for your views to improve what we offer. You can request for us not to contact you at any time either by unsubscribing to our e-newletter or by letting us know via:
Av.de la Gare
We never pass your details onto a third party unless required to by law e.g. in criminal proceedings.
If you sign up to our newsletter, your email address and name(s) given will be passed to our mailing provider, Mailchimp Inc who are GDPR compliant, in order for us to send you news as described in our sign up form(s).
We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments.
Staying in Touch
You always have the right to unsubscribe and be removed from our records. This option will be at the bottom of every email we send.
We take reasonable and appropriate measures to protect your personal information from loss, misuse and unauthorised access, disclosure, alteration and destruction.
If a security breach causes an unauthorised intrusion into our system that materially affects you, we will notify you as soon as possible and later report the action we took in response.
Access & Retention of Data
We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes.
Upon request, we will provide you with information about what data we hold about you within 30 days of request. We will retain your information for as long as needed to provide you with our services and will delete any data you ask us to.
If you have any questions, comments or concerns please use the contact us page to get in touch or via:
Av.de la Gare
Google Analytics Addendum
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files saved on your computer, to help the website analyse how you use the site.
Cookies are small text files placed on your computer and are commonly used on the internet.
We use them to:
- collect anonymous information that will help us understand visitors’ browsing habits on our website;
- compile statistical reports on website activity, e.g. number of visitors and the pages they visit;
- temporarily store any information which you may enter in tools, such as calculators or demonstrations on our website;
You can prevent data collection via Google Analytics by clicking here. An “Opt-out Cookie” shall then be applied to your website which shall prevent any future collection of your data when visiting this website.
Further information concerning the terms and conditions of use and data privacy can be found at the Google Analytics Terms of Service or at the Google Analytics Privacy Overview. Please note that on this website, Google Analytics is supplemented by “gat._anonymizeIp();” to ensure anonymized collection of IP addresses (IP masking).
Once you have registered with our site, please remember your security details and keep them secret. This is extremely important.