Privacy Policy

Privacy & Security

We are committed to protecting your privacy during your visits to our website and recognise our responsibility to hold your information securely and confidentially.

In line with best practice and GDPR guidelines, we only process and store personal information in order to meet your needs as users of our services for example to reply to your enquiries, process your order, fulfill your order, and contact you whilst you are using our services.  In addition we will keep you updated with our special offers relevant to your needs.

Consent

By sharing your information with us you consent for us to process your data in order to fulfil your orders (bookings), to answer your enquiries, and to store and transfer the relevant required information to provide our ski hire service.  This includes your name, address, contact number, date of birth, shoe size and ski level.

Correspondance

We will from time to time notify you by email of new ski hire offers that might interest you according to your past purchases and enquiries.

We may also use the personal contact information you have provided to notify you to changes of service or cancellations by us and to ask for your views to improve what we offer. You can request for us not to contact you at any time either by unsubscribing to our e-newletter or by letting us know via:

mail@rentalrepublic.co.uk

Rental Republic

Customers Services

86-90 Paul Street

London

EC2A 4NE

Third Parties

We never pass your details onto a third party unless required to by law e.g. in criminal proceedings.

If you sign up to our newsletter, your email address and name(s) given will be passed to our mailing provider, Mailchimp Inc who are GDPR compliant, in order for us to send you news as described in our sign up form(s).

We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments.

Staying in Touch

You always have the right to unsubscribe and be removed from our records. This option will be at the bottom of every email we send.

Safeguarding

We take reasonable and appropriate measures to protect your personal information from loss, misuse and unauthorised access, disclosure, alteration and destruction.

Security

If a security breach causes an unauthorised intrusion into our system that materially affects you, we will notify you as soon as possible and later report the action we took in response.

Access & Retention of Data

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes.

Upon request, we will provide you with information about what data we hold about you within 30 days of request. We will retain your information for as long as needed to provide you with our services and will delete any data you ask us to.

If you have any questions, comments or concerns please use the contact us page to get in touch or via:

mail@rentalrepublic.co.uk

Rental Republic

Customers Services

86-90 Paul Street

London

EC2A 4NE

Google Analytics Addendum

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files saved on your computer, to help the website analyse how you use the site. 

Cookies are small text files placed on your computer and are commonly used on the internet.

We use them to:

  • collect anonymous information that will help us understand visitors’ browsing habits on our website;
  • compile statistical reports on website activity, e.g. number of visitors and the pages they visit;
  • temporarily store any information which you may enter in tools, such as calculators or demonstrations on our website;

We do not use cookies to track your use of the internet after you leave our sites, nor do we store any personal information in them that others could read and understand.

The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. If this website anonymizes IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it: http://tools.google.com/dlpage/gaoptout

You can prevent data collection via Google Analytics by clicking here. An “Opt-out Cookie” shall then be applied to your website which shall prevent any future collection of your data when visiting this website.

Further information concerning the terms and conditions of use and data privacy can be found at the Google Analytics Terms of Service or at the Google Analytics Privacy Overview. Please note that on this website, Google Analytics is supplemented by “gat._anonymizeIp();” to ensure anonymized collection of IP addresses (IP masking).

Passwords

Once you have registered with our site, please remember your security details and keep them secret. This is extremely important.

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